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Qualifications

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Primary Duties

• Minimum of 3 years of programming experience in any of the following: Solidity, Solana, Web3.js, Ethereum+ ethers.js, DEFI, NFT
• At least 5 years of experience using any of the following: Python, Rust, Node.js
• Strong advantage if you have experience with system architecture
• Familiarity with cryptography and blockchain protocol
• Understanding of blockchain management and data protection
• Proficiency in Bitcoin Core code bases and blockchain, with a focus on privacy-oriented solutions
• Effective command of English, both written and spoken, as you will communicate directly with clients
• Demonstrates strong organizational skills and the ability to work full-time remotely with minimal supervision
• Exhibits a sense of responsibility, as trust in your work is essential
• Valuable soft skills, particularly clear and effective communication, without the expectation of becoming a public speaker

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Main Responsibilities

• Responsible for office maintenance & management: Ensuring workplace safety standards are upheld, managing supplies in the kitchen and office, maintaining a professional workspace appearance, and handling general administrative tasks like document filing, mail, and shipping requests.
• Serve as the primary point of contact for all internal and external office visitors, managing communication and distributing/collecting keys. Lead facilities management, which includes organizing repairs, assembling items, and maintaining order.
• Collaborate with third-party vendors as needed, coordinating with cleaners, service providers, and facility managers.
• Provide systems support & administration: Assist with platform setups and roll-outs, manage user onboarding and offboarding, and regularly monitor and update user account roles and permissions.
• Work in partnership with the Data Analytics Lead to ensure optimal system efficiency.
• Handle employee equipment management, including ordering, shipping, inventory management, and agreements.
• Collaborate with the Engagement Specialist on internal team-bonding initiatives to foster a positive and connected work environment.
• Assist the internal team with event planning and maintain stock of promotional materials.
• Lead and develop plans for office improvement initiatives, encouraging creativity and innovative ideas to maintain a vibrant and professional work environment in Toronto’s office.

Qualifications & Expectations:

• Position based in Toronto, requiring full-time presence in the office from Monday to Friday with flexible working hours.
• Minimum of 2 years of experience in office & operational administrative work.
• Excellent project management skills, displaying resourcefulness and autonomy with a proactive attitude.
• Outstanding interpersonal skills, confident in communication, and genuinely passionate about assisting people.

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Main Responsibilities

• Establish, lead, and nurture an exceptional digital marketing team, fostering strong collaboration with other marketing functions, the community, and across the company.
• Develop and curate high-value, engaging content that resonates with our target audience, driving demand and engagement across various digital channels and amplifying our presence.
• Plan and execute multi-touch, cross-channel digital demand generation campaigns, providing seamless customer journeys with strong calls-to-action.
• Create and maintain a superior set of webpages and landing pages optimized for education and conversion, seamlessly integrating Polkadot features and showcasing projects built on Polkadot.
• Explore and evaluate new digital marketing channels to identify strong-performing opportunities for our target audiences, customizing content, messaging, formats, and promotion tactics for maximum impact.
• Optimize the paid marketing budget for maximum return on investment, providing real-time reporting on performance metrics.
• Cultivate a data-driven performance culture, continuously testing and optimizing banners, taglines, formats, landing pages, and channel mix, incorporating successful retargeting strategies based on data insights.
• Expand and enhance the contact and lead database, laying the foundation for personalized, targeted outreach through profiling, segmentation, and advanced data models.
• Implement and align effective nurture- and email-marketing strategies, ensuring growing opt-ins and high open and click rates for all email communications across the company.
• Build and manage a cutting-edge Martech stack, including CRM and email marketing system (HubSpot), implementing a new web page infrastructure and toolset, integrating 3rd party platform solutions, and employing digital analytics tools.
• Formulate a strategy for a cookieless future, assessing the potential use of a Customer Data Platform (CDP) to optimize marketing efforts.
• Ensure full compliance with regulatory requirements and maintain internal high standards regarding the storage and usage of user data in all digital marketing endeavors.

Qualifications & Expectations:

• Minimum of 10 years of work experience in digital marketing for diverse geographies and audiences, preferably in the B2B SaaS or technology business. At least 5 years in international people leadership roles, including managing remote team members.
• Demonstrated experience and a successful track record of driving the entire spectrum of digital marketing, including web, performance, email/nurture, and martech stack.
• Proven track record of optimizing paid marketing efforts, driving organic growth, and achieving measurable outcomes that impact business performance.
• Ability to create frictionless custom journeys for enhanced user experiences.
• Experience in relaunching complex webpages from the ground up and migrating web pages to new CMS platforms.
• Data-driven mindset with a deep understanding of all key performance indicators (KPIs).
• Self-starter who thrives in a fast-paced, sometimes ambiguous, and dynamic work environment.
• Experience in working with digital products, software, and/or technology.
• Ability to effectively synthesize a large volume of technical and complex information and distill it into effective, approachable communication.
• Proven track record of collaboration and successful cross-functional work with designers, marketers, and business development teams.
• Demonstrated expertise in collaboration and project management.
• Excellent internal communication skills.
• Ability to work independently and deliver results within defined deadlines.

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